Responding to COVID-19 together - #SGunited #SEAunited
With almost 200 Bears across Hong Kong, Singapore, Philippines, Indonesia, Vietnam and Thailand, the People Operations team at GoBear had to react fast to disseminate the right information.
Before declaration of the coronavirus as a pandemic - GoBear took the crucial step of accepting that the viral spread could significantly accelerate - and chose to act on their People Continuity Plans early. GoBear immediately enrolled their teams with Split Team arrangements across all their offices. Learn more about how your team can do the same.
Don't inundate your employees with guidelines, without care for how the message is perceived. With GoBear's employees, understanding that there was a need for managers to personally explain the impact of new people continuity plans, rather than just communicating it via email/Slack.
Remove all uncertainty from your employees by being transparent with every decision.
Get a feel of the pulse of the organisation. Ask your people often on how they feel.
While a BCP is focused on bringing operational processes set in place, a People Continuity Plan focuses on developing an environment that is supportive of your employee's emotional health, as well as developing procedures to manage critical business functions from
Here are some resources for building psychological resilience for your teams, developing your people strategy and introducing succession planning for your teams.