Rahul Daswani, Head of People and Culture at Open Government Products, shares with us how the transition to remote work has been like at his workplace, which also known as the experimental arm of GovTech Singapore.
Over the last decade, Rahul has been involved in 4 transformation efforts in government; the Strategy Group at Prime Minister's Office, SkillsFuture, the Agricultural Transformation Agency of Ethiopia and the Climate Change Development Authority of Papua New Guinea.
Create boundaries, both in space and time between work and home. One way Rahul practices this is through creating different physical environments to do work, and enforcing a strict separation of work by not responding to work-related queries after the work day ends.
Meditation and exercise is another method for relieving stress, with a disciplined routine of engaging in either activity on a regular basis. Reading is another activity that Rahul shares an interest in.
Replicating the social aspect of their workplace was also important for their teams. Rahul recounts that the physical transition to the bar near their workspace was one their team missed dearly, and as such established a practice to transition from a work-centred communication platform (Zoom) to one which has a more casual atmosphere (Discord).
The transition from one platform to the next for the same purpose may seem zany, but the small social cues were useful for those who did not want to partake in the company social activities. Instead of a select few exiting their company Zoom call, which can seem awkward, everyone had a clear boundary between when work ended and social activities began.
There is a productivity tax in transitioning to their remote work environment, as the Open Government Products team were figuring out how to coordinate work timings and integrate work from home with other parts of life. But over time, productivity has easily been higher after ironing out their coordination mechanisms and implementing new tools.
While a BCP is focused on bringing operational processes set in place, a People Continuity Plan focuses on developing an environment that is supportive of your employee's emotional health, as well as developing procedures to manage critical business functions.
Here are some resources for building psychological resilience for your teams, developing your people strategy and introducing succession planning for your teams.
As telecommuting becomes the new normal, we're launching a dedicated People Continuity Package to help your team stay productive and engaged through this crisis.
To support our community, we're making our solution free for all organisations that sign up before 1 June 2020.