Building Employee Motivation Through Employee Experience in Healthcare

Employee attrition rate in the healthcare industry is a well-known challenge especially during this pandemic.

Healthcare professionals recognize that an array of factors influence patient's health, safety, and satisfaction. However, while adopting state-of-the-art technology, recruiting top specialists, and creating preventative health programs tend to get the spotlight, there’s an often-overlooked variable with wide-reaching consequences: employee satisfaction and engagement.

Robust employee experience has been linked to significant improvements in patient / customer care and satisfaction. Enhancing your employee’s experience results in higher patient / customer satisfaction, improved call center efficiency, reduced turnover and a greater bottom line.

In this webinar we will be discussing the importance of employee satisfaction & motivation, and finding out the best strategy to build the future of employee experience in Indonesia’s healthcare industry.

Guest speakers: