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Building Employee Motivation Through Employee Experience in Healthcare

🗓️ 30 March 2022, Wednesday: 15:00 - 16:30 WIB

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Building Employee Motivation Through Employee Experience in Healthcare




Employee attrition rate in the healthcare industry is a well-known challenge especially during this pandemic.

Healthcare professionals recognize that an array of factors influence patient's health, safety, and satisfaction. However, while adopting state-of-the-art technology, recruiting top specialists, and creating preventative health programs tend to get the spotlight, there’s an often-overlooked variable with wide-reaching consequences: employee satisfaction and engagement.

Robust employee experience has been linked to significant improvements in patient / customer care and satisfaction. Enhancing your employee’s experience results in higher patient / customer satisfaction, improved call center efficiency, reduced turnover and a greater bottom line.

In this webinar we will be discussing the importance of employee satisfaction & motivation, and finding out the best strategy to build the future of employee experience in Indonesia’s healthcare industry.


Guest speakers:


Effendi Ibnoe

Effendi Ibnoe

Member of Nomination, Remuneration and Governance Committee at PT Medikaloka Hermina Tbk

Rumah Sakit logo



Emilia Rouli

Emilia Rouli

Corporate Human Capital Director


BMHS logo



Thomas Suhardja (Halodoc)

Thomas Suhardja

Chief of Human Capital


Halodoc logo


đź•’ Duration: 1.5 hours

What to expect from this webinar:

An exclusive panel discussion with:

Effendi Ibnoe, Member of Nomination, Remuneration and Governance Committee, PT Medikaloka Hermina Tbk

Emilia Rouli, Corporate Human Capital Director, BMHS

Thomas Suhardja, Chief of Human Capital, Halodoc

During the session, Audi Lumbantoruan, Country Managing Director at EngageRocket will moderate the panel discussion.


  • The importance of employee satisfaction & motivation
  • Factors that impact employee satisfaction & motivation
  • Key insights from industry leaders
  • Strategies to boost employee satisfaction

Supported by event partners

 ID healthcare_HR assocs          




Additional Resources


ID healthcare_Blog CTA
EngageRocket Blog | Better Quality of Patient Care Begins with Improving the Employee Engagement in Healthcare

Healthcare providers recognize that quality of patient care and workforce engagement have become inextricably intertwined, but only a few organizations have taken steps to capitalize the information on hand.



Insights for Leaders | Interview with Nanang Chalid, VP, People at Tokopedia

Nanang Chalid, VP, People at Tokopedia, talks about how the COVID-19 has impacted the organisation and its employees. Watch the interview to learn about the challenges and how people leaders can play an important role during this uncertainty.