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WFH People Continuity Plan

Pulse of Singapore Workforce throughout the circuit breaker and beyond
We’ve analysed over thousands of employee answers from companies of all sizes and industries in Singapore to dig into the factors that are impacting employee well-being and engagement through this crisis and beyond.

 

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Pulse of the nation during COVID-19 circuit breaker

Oval  Last updated Monday, 16 July – 9:00 AM

Source: People Continuity Survey conducted between March and July among 19,477 respondents

Read the press release

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[WEBCAST] The Pulse of the Singapore Workforce in the New Normal

An exclusive panel discussion with Low Peck Kem, President, SHRI, Catherine Chia, CHRO at Starhub, and Shaun Ee, HR Director at Asia Pacific Breweries.

WATCH THE RECORDING

Well-being/Stress

17% of respondents are stressed out

 

 

Survey question:

Is my stress level normal?

 

 

Updated-graph for stress levels

 

img-lightbulb  Insight: Respondents in the latest survey cycle in mid-July have responded that they are less stressed, with only 9% stating that they are stressed out. This is compared to an average of 20% of respondents throughout the circuitbreaker.

 

Top concerns among employees:

world-country

1. Health and economic impact on the country 

(72% stated this as one of their top concerns.)

health

2. A member of my family might contract COVID-19  

(61% stated this as one of their top concerns.)

cost

3. Cost-cutting measures that might impact my compensation

(40% stated this as one of their top concerns.)

img-lightbulb   Insight: Productivity and concerns about performance were one of top concerns at the start of the circuitbreaker, but over time, compensation concerns became more important.

 
 
 
Working from Home

36% of employees feel less productive WFH as working in the office

gen-z

Younger employees are less likely to be affected by remote work.

Indicated that they are less productive:

30% of employees aged 21–30 vs 41% of employees aged above 50

img-lightbulb Insight: Older employees are catching up in terms of WFH productivity.

During the circuitbreaker, 49% of older employees stated they were unproductive. Over time, that figure has decreased.

 

Survey question:

When working from home, it takes me ________ to achieve the same productivity as before COVID-19.

piechart pctage productive

 

Top WFH concerns:

 

device

1. Access to resources and tools which I could have access to in the office

home

2. Practical aspects (such as family presence, distractions, space constraints)

time

3. Working longer hours than usual

 
 

img-lightbulb  Having issues with self-care? We might have the resources you need here 

 

82% of workers in Singapore seem keen on incorporating 50% work from home after the circuit-breaker.

Only 9% do not want to work from home after the circuit-breaker.

47% of employees aged above 50  answered that they would like to implement WFH at least 75% of the time.

img-lightbulb Insight: Our data shows that women have a significantly higher WFH preference compared to men. 85% of women surveyed would prefer to work from home at least 50% of the time, compared to 75% of men.

Survey question:

Based on my current experience working from home, I can see myself working from home effectively after COVID-19.

 

Preferences for working from home

 

 

 

Confidence in company's future

More than half (80%) of employees are confident in their company's future

 

autonomy

Engaged employees are more confident of and committed working towards the company’s success in a crisis.

Among Promoters,

97% agree or strongly agree that they are confident about the future of their organisation

97% report being well-taken care of by their organisation

89% say that they have strong management support

95% have indicated that their organisation communicates with them effectively throughout the ongoing pandemic

 
 

 

Survey question:

I am confident of the future of my organisation.

 

Confidence 15 June

 

 

 

Environment 

Returning to the workplace - these are the top concerns for employees surveyed at the end of the circuit-breaker

Main source of concern

 

26% of employees do not feel safe returning to the workplace.  

Survey question: I feel safe returning to the physical workplace.

 

safe return

 

75% of employees wish social distancing measures to be observed for at least the next six months

 

Social Distancing Preferencesimg-lightbulb  Insight: In our latest survey in July, more respondents wish social distancing to be put in place for the next year (25%) or permanently (11%).

 
 

People Continuity Resources

The latest insights and recommendations from our team on how to enhance employee well-being and work-from-home (WFH) effectiveness

 

Browse resources by categories

 

Mental Health/Morale

10 secrets to surviving and excelling remote working 

Activities to kill boredom during the coronavirus pandemic

Are you working longer? Tips to self-care without a dent in your productivity

How to demonstrate empathy virtually

How to manage distractions and stay focused 

Tips on co-working amicably with your spouse at home

Tips for parents working from home with young children

The Ups and Downs of Uncertain Times: Channeling Emotions to Encourage Productivity

Ministry of Manpower: supporting mental well-being of workers under COVID-19 work arrangements



 

Productivity/WFH Effectiveness

5 virtual team building activities to try this week

10 secrets to surviving and excelling remote working 

Are you working longer? Tips to self-care without a dent in your productivity

How to manage distractions and stay focused

How to keep employees productive while working from home

How to set clear expectations for employees virtually

How to strengthen remote collaboration in teams

Tips for parents working from home with young children 

Ministry of Social and Family Development: Online Parenting Programme 



 

Clear Expectations

How to keep employees productive while working from home

How to set clear expectations for employees virtually



 

Relationships at Work

5 virtual team building activities to try this week

How to demonstrate empathy virtually

How to strengthen remote collaboration in teams

Tips on co-working amicably with your spouse at home



 

Manager Support

5 virtual team building activities to try this week

How to demonstrate empathy virtually

How to keep employees productive while working from home

How to strengthen remote collaboration in teams

Supporting Culture and Connection While Working Remotely



 

Organisational Effectiveness 

Enterprise Singapore: Productivity Solutions Grant (PSG)

Ministry of Manpower: guidelines and advisories

SGUnited Traineeships Programm

COVID-19: Bearing through adversity Together – Interview with Chanel Lim, Chief People Officer @ GoBear

COVID-19: How do you keep employees engaged and connected? Interview with Chin Yin Ong, Head of People @ Grab

COVID-19: People analytics for a People-first strategy – Interview with Dr Fermin Diez

 

 

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