Unlocking Team Potential: The Power of Effective Managers at NovaSource

with Guido de Koning, Chief People Officer at NovaSource Power Services


Interview by CT Leong, Host of the HR Impact Show podcast.

Interview Key Takeaways

  • Managers play a crucial role in employee engagement and the overall workplace environment.

  • Building a strong workplace starts with developing effective managers one at a time.

  • Strong leadership at the top sets the tone and values of the organization.

  • Specificity in questions and looking for behaviors that demonstrate belief in people can help identify effective managers.

  • Creating an environment where people feel valued and part of a team drives results and gets the best out of employees.

Amidst various factors contributing to success, the pivotal role of effective managers in shaping employee experiences and driving performance is often overlooked. This insight is particularly relevant at NovaSource Power Services, where the influence of management on team dynamics is a testament to the company's success.

In this episode, CT Leong interviews Guido de Koning, Chief People Officer at NovaSource Power Services. With a wealth of experience in spearheading HR functions across private equity-backed entities in the software and healthcare sectors, Guido offers unparalleled insights into how effective managers are instrumental in unlocking organizational excellence.


The Role of Effective Managers in Shaping Workplace Culture

Guido's insights emphasize the critical role effective managers play in not just leading but profoundly influencing the workplace culture at NovaSource Power Services. This influence extends beyond daily operations, deeply affecting employee engagement and satisfaction.

By focusing on the development of managerial skills, NovaSource Power Services ensures that its leaders are equipped to foster a supportive and engaging work environment.


Harnessing the Impact of Managers on Employee Engagement

The stark differences in engagement levels between teams, as observed by Guido, highlight the significant impact that managers have on employee engagement. Effective managers understand the importance of creating a positive work environment where employees feel valued, supported, and motivated. This understanding is pivotal in building a strong, cohesive team that is committed to the company's success.


Scaling Leadership Excellence at NovaSource Power Services

Guido points out that scaling effective leadership is a challenge that NovaSource Power Services addresses by instilling strong leadership qualities at every managerial level.

This approach ensures that high standards are maintained throughout the organization, promoting a culture of excellence and high performance. The emphasis on hiring and promoting A players, who in turn hire A players, creates a virtuous cycle of leadership excellence that drives the company forward.


Belief in People: The Hallmark of Effective Leadership

A key differentiator of top-performing managers, according to Guido, is their genuine belief in the potential and capabilities of their team members. This belief is manifest in the way managers interact with their teams, encouraging open communication, valuing diverse perspectives, and empowering employees to contribute their best. Such a leadership style not only enhances team performance but also significantly boosts employee engagement and loyalty.


"The stronger your group of managers, the stronger the workplace."

Guido de Koning


The Future of Leadership and Employee Engagement at NovaSource Power Services

Looking ahead, the focus on nurturing effective managers who believe in their teams and foster a culture of trust and collaboration remains a top priority for NovaSource Power Services.

As the business landscape continues to evolve, the company's commitment to leadership excellence and employee engagement will be key drivers of its sustained success and competitiveness.


Conclusions and Future Outlook 

The conversation with Guido de Koning, Chief People Officer at NovaSource Power Services, underscores the indispensable role of effective managers in enhancing employee engagement and driving organizational performance. By prioritizing the development of strong leaders who believe in the power of their teams, NovaSource Power Services sets a benchmark for cultivating a positive, high-performing workplace culture.

As organizations strive to navigate the complexities of the modern business environment, the insights from NovaSource Power Services offer valuable lessons on the transformative impact that managers can have on employee engagement and overall success.


"Sometimes the world lacks great leaders and when you find some good ones, grab ahold of them, keep them, and build something around them because they are very hard to find."

Guido de Koning



Note: Based on a conversation with Guido de Koning on the HR Impact Show, this article emphasizes the critical role of effective managers in unlocking top performance within organizations.



Guido de Koning 

Chief People Officer at NovaSource Power Services




Guido de Koning has extensive experience leading the HR functions of private equity-backed companies in software and healthcare. He has spearheaded major change initiatives, focusing on aligning talent, culture, and performance with business strategies. At Upgrade, Inc., a fintech company, he played a key role in doubling its size, enhancing talent acquisition, leadership development, and employee engagement. Previously at Arrivia, he integrated three organizations and revamped the company culture.

At Aspect Software, he led significant restructuring, focusing on talent and culture. Guido’s career began at Gallup, consulting for various companies. He holds multiple degrees, including a Master's from Nyenrode University. Guido resides in Scottsdale, Arizona, with his family.


Connect with Guido on LinkedIn



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