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HR and hiring managers are both accountable for the success of the onboarding process. If you want to make sure that your remote employees are as engaged and productive as possible, you need the right strategy in place from day one. This means welcoming people into your team with a well-defined onboarding process.
The key is to engage important stakeholders and new employees in interactions that help them understand one another and how they interact over time.
New employees make missteps and may find it challenging to interpret positive or negative reactions they receive from co-workers / leadership especially when working remotely. This means they will often need feedback from their managers. The best way to do this is through continuous listening tools that can identify signs of early disengagement.
Improving the on-boarding experience is an ongoing process and needs to be measured with surveys at least across the following different milestones: Day 1 - Day 30 - Day 90 - Day 180 & Day 365.