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One year into the pandemic |
National Employee Experience Transformation (NEXT) Programme

Welcome to your step-by-step guide to boost employee experience and well-being.

Our team has worked with HR and business leaders in Southeast Asia to build the best programme for you.

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What's the benefit?

 

 

 

 

quote-mark As the capacity and capability of organisations grow, there are new and exciting opportunities for HR professionals to use data to inform their decisions. People Analytics – predictive and preventive are useful tools for influencing the business, and represents an opportunity for HR professionals to demonstrate the impact and value that HR and the people profession have on the business; whether through increasing productivity and performance, or by measuring employee well-being and engagement. The NEXT programme provide HR and organisations this edge and we are certainly looking forward to the insights this year!
alvingohAlvin Goh,
Executive Director at Singapore Human Resources Institute

 

How does it work?

 

Get started

Step 1: Select your employees

 

 
1. Download our employee list template (.xlsx)
2. Read our guide and watch the explainer video above
3. Upload your employee list (.xlsx / .xls)
4. You will receive a confirmation email from EngageRocket

Upload your employee list
Your data will be kept confidential. 

We are committed to keeping your data secure. Your data will be kept confidential. Any information you give us will be treated with the utmost care. EngageRocket counts over 150,000 users and has already analysed over four million responses. Read our privacy policy for more information.


 

Step 2: Communicate to your team about the survey

 

From March 2021, EngageRocket will launch the survey.

EngageRocket will take care of the survey invitation and survey reminder communications to your employees. 

To get higher participation, we suggest you communicate to your team before the survey.

You can use EngageRocket templates! 

 

Communication plan & email templates

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View here ic_arrow_forward

 


Step 3:
EngageRocket will trigger the survey

 

This whole process is done for you - EngageRocket will trigger the survey for you, and pulse it to give you baseline and trend results.

The survey includes questions covering critical mental health, productivity, new skills development, employee engagement and culture drivers, and takes less than 3 minutes to complete.

Scheduled launch date:

🗓️ 26 April

 

Survey Questions

Your team will be answering a 3-min survey:

 

PDF version of the questionnaire

Survey Preview

Want to add custom questions or personalise the email sequence?


CONTACT OUR TEAM

 


Step 4:
Get powerful insights and recommendations

 

 

Once the first survey launched, you will be receiving an invite to create a profile on our platform via email. 

Once the survey starts, you will be able to monitor the employee participation rate and results in real-time in your dashboard. 

Once the survey is completed, you will receive a report and you will be able to log in to your profile to get powerful insights about your team to improve employees' experience and well-being.

Interpreting your dashboard data
 
Read our guide:

 

Chat with us!
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We're just a click away! Reach out to us anytime when you’re on EngageRocket’s platform by clicking on this icon at the bottom of the screen.

 

Frequently asked questions

  • Access to the National Employee Experience Transformation (NEXT) pulse survey for your employees
  • Free access to your company's EngageRocket dashboard
  • Full access to NEXT resources centre
  • Tutorial videos to understand the results of your organisation, and communication plans and templates before and after the survey

We will open applications from February 9th to the end of March 2021. However, to ensure that you get the most out of the program, we recommend you to apply before March 30.

The survey will be launched between March 17 and March 30 (depending on your application date) and will close on April 9th. 

Once the survey launched, you will have access to real-time insight and recommendations on your EngageRocket dashboard. 

No! You won't be charged and you don't need to add your credit card details to sign-in. We are providing this as a free service to the community.

You will receive an email 3 days before this plan expires, where you will find options to continue on a regular plan. If you want to upgrade your plan at any time, just get in touch with our workplace strategists.

If you choose not to upgrade your plan, your account will stop collecting and analysing data but you still have access to view your data for three months.

You can cancel your account at any time by simply contacting our team at hello@engagerocket.co.

If you do nothing, at the end of the NEXT programme your account will automatically expire, and you will not have to pay for anything.

Yes. We are committed to keeping your data secure. Your data will be kept confidential. Any information you give us will be treated with the utmost care. Read our privacy policy for more information.

 

Survey questionnaire

EngageRocket has collaborated with IHRP, SHRI, leadership experts and HR leaders across multiple industries and sizes of organisations. The NEXT programme has been carefully designed to enable you to collect accurate and relevant insights on the pulse of your organisation.

The survey includes questions covering critical productivity and well-being drivers, and takes less than 3 minutes to complete. Preview the survey here.

The survey will be sent out from April 26th. You will have access to the data in real-time as soon as the survey is launched and you will receive your company's results immediately after the survey is closed on 14th May.

Your employees will receive up to a total of 4 emails from EngageRocket - An invitation email on the survey launch date and 3 reminders throughout the survey period. Do note that if they have completed the survey, they will not receive additional reminders.

Customisation is easy with an EngageRocket plan. To find out more, reach out to our customer success team or to our workplace strategists anytime.

It will be via EngageRocket's platform: ie respondents will receive an email notification to take the survey, and will just have to click on the link to answer. No login details would be required.

 

Employee data

You'll receive a confirmation email for your successful upload. Do also expect another email in 1-2 working days to notify a successful creation of your account on EngageRocket.

Rest assured, we have a stringent privacy policy and we have been helping to keep employees' details confidential since 2018.

The information you upload is secure, and will not be sold to 3rd parties or used for any other purpose besides this project without your permission.

The overall results will be aggregated, and besides the person who signs up for your organisation, no one else would have access to your organisation's data individually.

If you any questions, feel free to speak to us directly on our our live chat (bottom right corner of your screen) or contact us at hello@engagerocket.co.

After the survey cycle, you will still have access to your dashboard to export your results into excel and PDF for three months.

We only capture attributes such as name, email address, age, department and gender.

Please find attached the template here for the employee list upload for your reference. Kindly also see our privacy policy at the following link - EngageRocket Privacy.

We are happy to accommodate only urgent and critical changes, contact us at hello@engagerocket.co

The main mode of survey invitation is via email for now. However, if you'd like to run an independent survey for your team/organisation and cater to employees without email address,  contact us at hello@engagerocket.co

Speak to us on our live chat (bottom right corner of your screen) or contact us at hello@engagerocket.co

 

Account access

Your access begins with the launch of the survey. An email will be sent to you with log in information from "hello@engagerocket.co." As we've prepared everything down to the details for you, you only need to access your account during the survey to monitor participation rate, and after the survey to see results.

Eager to see what your account looks like? We've got you covered with our account dashboard guide here!

The account access will be automatically sent out on the day of the launch.

Do check your email including your
spam and junk mail. If you have yet to receive it, do contact us at hello@engagerocket.co 

All participating companies will only have access to their own data.
The overall benchmark and insights from the survey will be produced with no identifiable information. NO identifiable data of the participating companies will be shared. 

Throughout the survey period, you may log in to monitor real-time participation rates and results. It will be helpful to track and support participation by rallying your team to complete the survey. Refer to our guide here for more template suggestions.

Simply click on 'forgot your password' link on the login page and follow on-screen instructions.

Please ensure that you are using our recommended web browsers. Please view the list here.

Please ask your IT department to whitelist the following domain addresses:no-reply@engagerocket.co, app.engagerocket.co, engagerocket.co and sendgrid.net if necessary. 

Please ask your IT department to whitelist the following domain addresses:no-reply@engagerocket.coapp.engagerocket.coengagerocket.co and sendgrid.net if necessary.

 

Survey results

The survey results will be available on the analytics dashboard in real-time, and at the close of each pulse survey cycle there will be an email summary sent to the company representative with dashboard access.

The person who applied on behalf of the company will have access to the dashboard. Results can be downloaded into PDF and shared with other stakeholders if necessary. Access controls and multiple dashboards will be possible with an EngageRocket plan, please contact one of our Workplace Strategists who can help with that.

We've got you covered with our EngageRocket Dashboard Guide here!

We're happy to support you with our in-house analytics team. Speak to us on our live chat (bottom right corner of your screen) or contact us at hello@engagerocket.co.

 

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EngageRocket is APAC’s fastest-growing employee experience solution provider that helps leaders and organisations make better people decisions using real-time data. EngageRocket automates employee feedback and analytics to deliver powerful management insight that improves employee engagement and performance. The company has now analysed more than four million responses in several Asian languages across 14 countries and 20 industries. Learn more at www.engagerocket.co 

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The Institute for Human Resource Professionals (IHRP) is set up by the tripartite partners: the Ministry of Manpower (MOM), the National Trades Union Congress (NTUC) and Singapore National Employers Federation (SNEF) to professionalise and strengthen the HR practice in Singapore.

IHRP has the goal of setting the HR standards of excellence, developing HR as a strategic enabler of business and workforce transformation and fostering a vibrant HR services eco-system to drive innovation and change. Through the IHRP Certification and other national programmes, IHRP aims to enhance the competencies of HR professionals, as well as create developmental and professional pathways for them. This will professionalise and strengthen the HR practice in Singapore, allowing HR professionals to be key enablers in their organisations. Find our more at https://www.ihrp.sg/about-ihrp

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The Singapore Human Resources Institute (SHRI) is a leading, not-for-profit professional HR body, established in 1965. Serving HR practitioners, people managers, employers and business leaders from both public and private sector organisations across diverse industries in Singapore. As an independent voice driving Singapore’s HR agenda on a national and global scale, SHRI is an intermediary for the HR fraternity and policy-makers. SHRI has been the trendsetter, championing benchmarks in standards of HR best practices by connecting HR professionals and business leaders locally and regionally through its signature events, member engagement activities, dialogues and networking sessions. Under the SHRI Group, SHRI Academy and SHRI Corporation aim to promote continuous learning, upgrading and professional development. Find out more at https://shri.org.sg/about-us/shri

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Thrive HR Exchange is a global community platform for HR professionals and people leaders to find and exchange inspiration and innovation relevant to the future of work. Find out more at https://www.thrivehrexchange.com/about