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“It is important for leaders to first show vulnerability in order to create a psychologically safe environment for the employee to share. Ideally, this is a simple anecdote that is personal to the leader, shared authentically. This opens the path to sharing from the employee, with the leader committing to mutual confidentiality in the conversation.”
CT, Co-founder of EngageRocket
Research suggests that up to 80% of people will experience a diagnosable mental health condition in their lifetime, often without acknowledging it.
Among employees who have low levels of burnout, ~91% feel that their managers are approachable and offer them support
These may be done by providing courses, mentoring programs, executive coaching, and tools to help them navigate these conversations.
A lot of issues manifest when people keep things to themselves. Being able to talk to someone, whether they are a trained professional or not, can be a cathartic experience for them. Of course, we can’t take for granted that all managers have the aptitude for it, but training those who genuinely want to support their team members is a big step.
Theodoric Chew
CEO, Intellect
To support the relational needs of the evolving organization, managers will need to be empowered, enabled, and equipped with tools to help nurture teams at the ground level. HR can no longer do everything in a world that is hyperlocal and deeply diverse.
Sonali Sharma
Vice President of Product and People Science at EngageRocket
Employees often suffer in silence for long periods of time or "check out" so they turn up to work but are not motivated or engaged, these are also insidious and show more prevalent signs of poor mental health. Managers need to utilize or enhance their emotional intelligence to better assess and read team members’ responses to stress, personal boundaries or ability to speak openly.
Robyn Cam
Behavioral Health Coach at Intellect
We have collated all the best practices so team leads and managers can be equipped to have mental health conversations:
• The state of workplace mental health and barriers to improvement
• How organizations can prioritize the mental well-being of employees
• A manager’s playbook for mental health conversations
➤ Setting the stage: How to broach the topic
➤ Communication tips: Verbal and non-verbal checklists
➤ 3-step guide: Fostering the feeling of “us against the problem”
➤ Do’s and Don’ts: Pitfalls and best practices advised by clinicians
• A one-page summary: The checklist
Intellect is a modern-day mental health company with a mission to make mental healthcare and well-being support accessible for everyone. Today, as the largest and fastest growing mental health tech company in the Asia-Pacific, over 3 million members and leading organizations globally trust Intellect to provide personalized, evidence-based well-being support. Intellect was also selected as one of Google’s Best Apps of 2020.