From StarHub's case, you will learn about:
✓ Their success in navigating the transition to remote working
✓ How they measure gaps in the employee experience through continuous listening
✓ How they take data-driven actions for positive outcomes with transparency and support
✓ The measurable impact as a result of their tailored employee experience
Southeast Asia
Redefine employee experience by prioritising engagement, wellness, and learning & development to help employees thrive and manage their personal growth.
BELONG: Employee Lifecycle Surveys
With data-driven insights and relevant follow-up actions from the team, StarHub saw improved participation in engagement events, reduced attrition rate, and increased eNPS.
"We pay close attention to the questions raised by employees at our regular town halls and look for signals. Next, we collect data through personalized listening as well as our employee listening programme to sense-check the signals and trends that we observe."
Catherine Chia, Chief HR Officer at StarHub
“There is an ongoing list of initiatives that make our business more relevant to customers in the fiercely competitive Singapore market. Over the next few years, our challenger spirit and deeply engaged workforce will drive us to identify business opportunities. Despite the unexpected pandemic, our focus and business priorities remain.”
Catherine Chia, Chief HR Officer at StarHub
EngageRocket’s BELONG
Employee lifecycle surveys
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