HR Trend 2022:
Decentralisation of HR Will Spur New Management Skills

Here are some key learning points from Sonali's commentary:

• Decentralization gives authority to individual departments to make decisions. There are some clear advantages - policies tailored to team needs and priorities, more effective management of issues, and better flexibility
• Managers and leaders must be trained to act with empathy. This is HRs new role - to properly select, equip, and train managers to mobilise organisational talent
• We need coaches not task-masters: Managers need to be hired, promoted, and trained with the mindset that they do not need to know all the answers.

To get more insights on HR trends, challenges, and focus areas, download our HR 2022 Outlook report here.